PAYMENT: Except as otherwise agreed by HAAPTravel.vn Vietnam Ciao International Travel, Client payment shall be executed by cash, Credit card or bank transfer except for cash payment a service charge may apply in cases where credit faculties have been agreed with the Client/ Agent. Payment shall be executed by swift or telegraphic transfer to the appropriate Vietnam Ciao International Travel bank account. Any bank charge levied by the sending bank relating to transfer to Vietnam Ciao International Travel must be paid by the Client / agent
CANCELLATION: Save for the case where a Client/Agent loses its deposit as mentioned above, charge of cancellation of booking are not levied by Vietnam Ciao International Travel but its hotels carriers and other contractors apply charge for cancellation the Client /Agent shall be liable to pay those charge to HAAPTravel.vn Vietnam Ciao International Travel or to the concerned parties directly as case may be
FIT Cancellation Policy The cancellation charge below refer to the non transferable fee that is charge to the clients who cancelled their tour More than 30 day before departure: no cancellation charge Between 30 and 21 day before departure: 10% of total tour cost Between 20 and 8 day before departure: 25 % of total tour cost Between 7 day and 5 days before departure: 50 % of total tour cost Between 4 day and 2 days before departure: 90 % of total tour cost Special condition: Depending on airlines and cruises cancellation policies, the above conditions may modified
Group Cancellation Policy 1 – Partial cancellation of the group Partial cancellation’ occurs when less than 10% of the group’s members cancel their tour The Cancellation charge below refer of the non transferrable fee that is charge to the group member who has cancelled their tour More than 60 day before departure: no cancellation charge Between 59 to 31 day before departure: 20% of total tour cost Between 30 to 21 day before departure: 50 % of total tour cost Between 20 to 10 day before departure: 70 % of total tour cost Between 10 days to 3 days before departure: 90 % of total tour cost Less Than 48 hours before departure: 95 % of total tour cost 2- Substantial to total’ cancellation of the group: Substantial cancellation’ occurs when 11% to 50% the group members cancel their tour the chary provided to determine the cancellation fees based on the percentage of members who cancel and the cancellation date in comparison to the scheduled and contracted departure date
SPECIAL REQUIREMENTS: Please advise HAAPTravel.vn Vietnam Ciao International Travel of any special requirements such as Special Meals, Medical Requirements etc., as soon as possible. If you get motion sickness it is imperative that you bring with you motion sickness pills as we travel by coach and boat sometimes in our tour.